Matrix offers a full range of service offerings:

• In and Out-of-Warranty service on PCs.
• In and Out-of-Warranty service on printers.
• PC services include hardware repairs, software and operating systems.
• PC services include work on viruses, spyware and internet connectivity.
• Printer services include laser printers, inkjets, plotters and dot-matrix printers.

Matrix Integration Offers

• Premium toner cartridges.
• Costkiller service contracts on most IT equipment.
• Printer maintenance and cleaning services.
• Factory trained and certified technicians.
• A certified technicians.

Printer Cleaning Program

• Keeping printers clean pays major dividends.
• Most machines can be kept to an acceptable level with a yearly cleaning.
• Heavy workload machines such as data machines, lab machines and administration machines may need cleaning twice a year.
• Keeping machines clean not only extends the life of critical parts and improves print quality, but it also substantially cuts down on help-desk calls.
• Every time a user pays a visit to a printer, the cost is at least $1.00.
• Machines can be cleaned on either a flat-rate basis (to help with budgeting) or on a per-hour basis.
• Scheduling one day a month for cleanings is a good way to handle both cleanings and repairs.
• Small repairs can be done at the same time as the cleaning for the cost of the parts only.
• Experience has shown that machines will either need to be kept clean, or they will need to be replaced.
• Summer is the best time to schedule cleanings, but scheduling needs can be met during holiday periods.

PS: Call your Matrix Sales Representative to establish a cleaning program to immediately start gaining benefits!