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Saturday, July 05, 2008 ..:: Products / Solutions » Printing & Imaging ::.. Register  Login
Service Offerings from Matrix Integration

Matrix offers a full range of service offerings:

  • In and Out-of-Warranty service on PCs.
  • In and Out-of-Warranty service on printers.
  • PC services include hardware repairs, software and operating systems.
  • PC services include work on viruses, spyware and internet connectivity.
  • Printer services include laser printers, inkjets, plotters and dot-matrix printers.

Matrix Integration Offers

  • Premium toner cartridges.
  • Costkiller service contracts on most IT equipment.
  • Printer maintenance and cleaning services.
  • Factory trained and certified technicians.
  • A certified technicians.
  
Printer Cleaning Program

Printer Cleaning Program

  • Keeping printers clean pays major dividends.
  • Most machines can be kept to an acceptable level with a yearly cleaning.
  • Heavy workload machines such as data machines, lab machines and administration machines may need cleaning twice a year.
  • Keeping machines clean not only extends the life of critical parts and improves print quality, but it also substantially cuts down on help-desk calls.
  • Every time a user pays a visit to a printer, the cost is at least $1.00.
  • Machines can be cleaned on either a flat-rate basis (to help with budgeting) or on a per-hour basis.
  • Scheduling one day a month for cleanings is a good way to handle both cleanings and repairs.
  • Small repairs can be done at the same time as the cleaning for the cost of the parts only.
  • Experience has shown that machines will either need to be kept clean, or they will need to be replaced.
  • Summer is the best time to schedule cleanings, but scheduling needs can be met during holiday periods.

PS: Call your Matrix Sales Representative to establish a cleaning program to immediately start gaining benefits!

  
Toner Cartridge Offering
 
  • Matrix Integration proudly uses and offers GRC fully remanufactured toner cartridges.
  • GRC compatible toner cartridges can save you up to 50% of the cost of OEM cartridges.
  • Because GRC believes in building things right the first time, GRC cartridges will also save you time.
  • GRC warrants that the cartridge will not cause damage, abnormal wear or deterioration to any compatible laser printer. Ask for the GRC Limited Warranty.
  • "Our complaint calls have been reduced to no more than we experienced with the more expensive original equipment cartridges,” GRC customer since 1998.
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