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I started working with the Matrix Integration team 10 to 15 years ago while I was running a Data Center for a corporation in Wabash, Indiana. Your team performed great but the thing that impressed me the most about Matrix is the philosophy that you want to do what is best for me and the company and not just sell me a product or a service you represent. You believe if you take care of my needs for the company the rest will fall into place. I liked that philosophy then, I have depended on it throughout the years and the embodiment of that philosophy is the main reason Matrix has earned my trust over the years. I trust that you are selling me solutions for my company and not just selling me products in order to meet your quotas. I hope you appreciate how unique that makes you.
I really appreciate all of the hard work everyone at Matrix does for Kimball. They do an outstanding job for us. I also consider myself very fortunate that I am able to rely on Matrix to manage my projects with very little interaction on my part. I have recently acquired more responsibility which demands much more of my time...and I'm really glad to have a company I can depend on. You should be very proud of your entire team because I push them pretty hard on projects, requests and last minute changes...and they handle everything flawlessly.
I can’t state enough the value of the relationship between Matrix Integration and Southern Hills Counseling Center. I’ve been working with the Matrix Integration team for the last 5 years with my last two employers in Jasper, IN. Even though the companies I have been working for aren’t that large, the Matrix team has always treated us like we are their most important asset and have treated all of our issues as top priority. The team has always performed at top notch, whether it is helping to determine the right Proliant servers, Procurve switches, HP desktops, laptops, and printers, engineering support, or the best network setup and topology for our needs. The Matrix philosophy that you want to do what is best for me and my company has always been evident. There have been plenty of times when Matrix has bent over backwards to make sure our needs have been taken care of. All of these reasons explain the success of our relationship and is why we trust Matrix as our first and foremost option as a value added reseller. Thank you for your support in the continuing success of our business. We appreciate what you do for us.
We have dealt with Matrix Integration for over 15 years for our telephone service. They are great! When we have an issue with the telephone system they are prompt in responding to our needs. Matrix takes care of issues with our telephone line provider when there is an issue not involving our telephone software or hardware. We are proud to have Matrix Integration as our telephone vendor.
I have had the pleasure of working with Matrix Integration for the last several years on multiple projects using HP ProCurve equipment. In addition to the great return on our investment, value was added by Matrix providing dedicated sales and engineering staff who were committed to every phase of our projects. Our work together has resulted in a solid network infrastructure that will meet Indiana University Kokomo's needs for years to come.
Matrix Integration went beyond the call of duty with our recent Call Manager/Unity conversion. Matrix’s planning was so in depth, that once we shut down the old server and turned up the new one, the system went right to work and didn't miss a beat. I was amazed as I've never gone through a Cisco conversion that didn't have its share of problems. Kudos to Matrix and the entire implementation team involved with our project!
I was introduced to Matrix in 2002 as the project lead for Indiana University's first 802.11 wireless deployment. At that time, we purchased and installed over 1000 access points, with Matrix providing the hardware on time, every time.
Since then we've used Matrix for our Polycom videoconferencing equipment deployment and expansion. Presently, we are working with Matrix for two large, campus-wide deployments of HP Procurve switches (eventually replacing over 1300), as well as the deployment of 4000+ HP access points in the upgrade and expansion of the university's wireless network. We are completely satisfied with our HP equipment, and have always appreciated the distribution and support provided by Matix.