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Telephony

Matrix Integration IP Telephony Best Practices

Matrix Integration’s IP Telephony solutions make high-quality IP voice and fully integrated communications a reality by allowing data, voice and video to be transmitted over a single network infrastructure. Our solutions are designed, tested and optimized to ensure functionality and  interoperability.

IP Telephony Benefits

  • Data, voice and video across a single wire – reduces infrastructure costs and eases maintenance.
  • Converged, IP voice and data network – only one network to maintain and service.
  • Standards based product – costs to scale your network are based upon competitive, instead of proprietary environments.
  • Moves/adds and changes - reduced or severely reduced.
  • Remote sites - within the corporate Wide Area Network are easily integrated – reduced toll charges – in-band dialing – station to station dialing within the WAN.
  • Enhanced feature and application sets – specialized applications may be incorporated at a fraction of the normal costs.

IP Telephony Readiness Assessments 

We will evaluate your existing network architecture and determine the impact of IP Telephony within your network, making recommendations that allow for full convergence of voice and data.

Design 

Matrix Integration IPT specialized engineers develop the design and verify that technical requirements and design goals such as call processing, migration, integration strategies, scalability and redundancy are integrated in your final design.

Product Procurement

Our account teams will work with our manufacturers to ensure that your products are state-of-the-art and are supplied on-time and on-budget.

Implementation

Matrix Integration is a specialized partner, certified in the IP Telephony environment.  Our IPT engineers follow manufacturers guidelines for professional implementation.

Operation

Administrative training, end user training and optimization training are supplied by either our senior engineering staff or our certified telephony training team.

Service and Support

Whether you are looking for basic service or 24/7 emergency service, our service staff can provide you with the tools that match your business requirement.

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