Matrix CaaS

Get your communication tools up and running in no time.

Matrix Communication-as-a-Service (CaaS) delivers state-of-the-art technology that enables your business to reduce communication costs, improve reliability, quickly deploy custom communication configurations and achieve scale through automation and virtualization.

Matrix CaaS cloud solution gives you a turnkey, fully managed wireless and wired communication with the consistent, always-on delivery you expect. Your communication will be installed and managed from the cloud by our 24/7 Matrix Technical Assistance Center.

While other organizations are working just to keep up, Matrix CaaS enables your team to focus on the critical needs of your organization. Our team of engineers keeps your communication optimized and running around the clock with the latest cloud-based technology, powered by Mitel.

24/7 Support

  • Remote administration of moves, adds and changes.
  • 24/7/365 call-in plus virtual online portal support.
  • Free scheduled maintenance and upgrades.
  • On-site resolution Service Level Agreement (SLA) within hours of outage notification.

How it Works

Matrix CaaS is a fully managed alternative to your communication platform. Once installed, engineers at our 24/7 Matrix Technical Assistance Center remotely build and support your communication configuration to meet your ever-changing business needs.

It’s never been easier to get up and running quickly. Simply plug your Mitel phones into your network and start making calls. It’s that simple. For those that need assistance, our trained professionals will come to your location and install the phone system.

Easy to Implement

  • Choose from 3, 4 or 5 year agreements.
  • Includes 24/7 support and remote management to improve uptime and reduce failures.
  • Lower cost by achieving scale through automation and virtualization.
  • No surprise fees.
  • Simple, fair and flexible pricing.

We Are Your Technology Partner

Matrix Integration's expertise and access to cutting-edge technology positions us to provide the right solution for the critical challenges you face.

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