Managed Services for K-12 Education

There is an ever-growing need to create personalized learning environments through the use of data-driven decision making and 1:1 learning. Schools need to have secure and stable technology throughout all instructional spaces that allow for continuous learning. At the same time, educational needs are rapidly changing and creating complex challenges for those building, managing and upgrading the IT infrastructure.

At Matrix, we can design and monitor these critical learning systems so teachers and administrators have access to the data to assess student performance.

These services enable you to focus on impacting day-to-day student learning while we focus on the technology foundation that is stable, safe and secure.

Matrix Technical Assistance Center (MTAC)

Our MTAC services are backed by 24/7/365 monitoring and support, built-in redundancy/disaster recovery and industry-leading service level guarantees for performance, availability and response and resolution.

Network as a Service (NaaS)

  • Provide all hardware, software, and support for all network security, switching and Wi-Fi to support 1:1 learning environments
  • For each school, we will provide a network design as well as a pre and post installation assessment to assure dense coverage and throughput
  • All schools will receive a security assessment that is aligned to NIST security standards and CoSN’s Trusted Learning Environment (TLE) Certification
  • Next Generation Firewall with web filter, antimalware, and WAN security included
  • Cabling, installation, engineering, 24/7/365 hosted management and monitoring services are included
  • Optional: Matrix can provide broadband connectivity for any school in Indiana

Infrastructure as a Service (IaaS)

  • Provide schools a full service solution that includes either on premise or cloud hosted primary data center, automated backup of critical systems, and disaster recovery
  • Hosting can be provided on school premises or in an Indiana-based colocation data center with physical security best practices
  • Cabling, installation, engineering, 24/7/365 hosted management and monitoring services are included
  • System patching, updates, and security included

Communication as a Service (CaaS)

  • Provide all hardware and software to support school communications
  • Features include:
    • Cloud Managed
    • Auto-attendant
    • Call Forwarding
    • Call Parking
    • Call Groups
    • Voicemail to Email
    • Web-based Phone Portal
    • Click to Dial
    • Customizable On-Hold Audio
    • Announcement System – Make announcements to other phones in the network without the need for a legacy P.A. system
    • Peripheral Speaker Support
    • 911 and E911 Capable
  • Cabling, installation, engineering, 24/7/365 hosted management and monitoring services are included

End User Device Management and Security

  • Antivirus as a Service per device
  • Device management through Google Console and/or Active Directory
  • Includes system patching and updates
  • 24/7/365 Helpdesk Support through Matrix Technical Assistance Center (MTAC)

Productivity Suite Management

  • G Suite for Education
  • Office 365

We Are Your Technology Partner

Matrix Integration's expertise and access to cutting-edge technology positions us to provide the right solution for the critical challenges you face.

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