Professional Services can mean so many things. That’s why we narrow it down into a very short list of things we do very, very well.
Our 35-year background in IT gives us the seasoned experience of knowing which services are most useful for our clients. We have a comprehensive knowledge base and extensive resources for solving the tough challenges so we can move fast and effectively as your partner.
Technology moves fast – what you don’t know can cost you. We stay up to date on the latest technology, the potential bugs, and the best practices that stand between you and disaster.
Here are the areas where we can help you quickly improve your mission-critical functions:
- Executive Consulting Services
- ITIL vs Lifecycle Management
- Strategic Planning
- Technology Roadmap
- Technical Requirements Gathering
- Evaluations, Assessments and Systems Analysis
- Convergence and Integrations
- Compliance Remediation
Buying the hardware is only the first link in the chain. Installing, configuring, integrating, testing and commissioning your software and hardware isn’t a job for your staff – they have complex assignments already. Matrix Integration makes certain that your new equipment is set up and production ready before you ever press a button.
Here are the areas where we can help you best to get you up and running:
Your IT Operations is a complex organism, constantly moving and shifting as your technology evolves. As a leader, it is your responsibility to make strategic selections about which problems are taking too much of your team’s time and allocate those responsibilities elsewhere. Deciding which problems you don’t want any more is one of the rare joys of IT.
The Matrix Technical Assistance Center (MTAC) provides these services that allow our clients relief from the everyday:
- Remote Monitoring and Management (RMM) Solutions
- Core Infrastructure
- Ticketing and Tracking
- Incident Management
- Problem Management
- Service Management
- Antivirus-as-a-Service (AVaaS)
- Unified Threat Management-as-a-Service (UTMaaS)
- Backup-as-a-Service (BaaS)
As part of our Implementation and Managed Services, Matrix provides:
- Software and Hardware Upgrades
- Licensing and Support Maintenance
- Project Management Services
- Lifecycle Services Methodology
“Matrix is a true partner. We have had great success together.”