Buying the hardware is only the first link in the chain. Installing, configuring, integrating, testing and commissioning your software and hardware isn’t a job for someone who is not a trained professional. Matrix Integration makes certain that your new equipment is set up and production ready before you ever press a button.
Here are the Service areas where we can help you get up and running:
How Our Implementation Services Help:
Matrix Integration’s Implementation services give you the ability to lower total cost of ownership and still allow you to stay focused on the main business objectives. Matrix’s Implementation Services help by providing expert assistance to develop implementation plans and solutions that validate, mitigate risk, and integrate new technologies in your network.
Software and Hardware Upgrades
We ensure compatibility across hardware and software, making sure you have the right device for your applications so that they are running smoothly and at the highest level of performance.
Licensing and Support Maintenance Protocol
We help monitor and manage updates, while providing help desk support for unanticipated issues. Each platform and software package comes with its own licensing agreement and update.
Project Management Services
Every project is as unique as each of our client’s specific technology needs. Your assigned, dedicated Project Manager will customize your implementation project to your specific requirements while leveraging Project Management Institute (PMI) best practices and our proven methodology. Your project is a joint effort between the Matrix Integration Project Team and you, where we will work together to ensure that the process is quick, efficient, and minimizes disruption to your daily business.
Lifecycle Services Methodology
Our proven Lifecycle Services Methodology aligns business and technical requirements through all five phases of the technology lifecycle: Plan, Design, Procure, Implement and Manage. Our platform allows you to manage implementations, keep track of methodologies for those implementations, and provides an arsenal of tools for you to work with among other things.