Buying the hardware is only the first link in the chain. Installing, configuring, integrating, testing and commissioning your software and hardware isn’t a job for your staff – they have complex assignments already. Matrix Integration makes certain that your new equipment is set up and production ready before you ever press a button.
Here are the areas where we can help you best to get you up and running:
As part of our Implementation services, Matrix provides:
Software and Hardware Upgrades
We ensure compatibility across hardware and software, making sure you have the right device for your applications.
Licensing and Support Maintenance
Each platform and software package comes with its own licensing agreement and update protocol. We help monitor and manage updates, while providing help desk support for unanticipated issues.
Project Management Services
Every project is as unique as each of our client’s specific needs. Your assigned, dedicated Project Manager will customize your implementation project to your specific requirements while leveraging Project Management Institute (PMI) best practices and our proven methodology. Your project is a joint effort between the Matrix Integration Project Team and you, where we will work together to ensure that the process is quick, efficient, and minimizes disruption to your daily business.
Lifecycle Services Methodology
Our proven Lifecycle Services Methodology aligns business and technical requirements through all five phases of the technology lifecycle: Plan, Design, Procure, Implement and Manage.