RMA Request If you are a human and are seeing this field, please leave it blank. Fields marked with an * are required Company Name * Primary Contact First Name * Primary Contact Last Name * Primary Contact Email * Customer Phone Number * Submitted By First Name * Submitted By Last Name * Submitted By Email * Matrix Integration Account Manager Manufacturer Part Number * Quantity to Return Serial Number Reason for Return Has product been opened? Yes No Do you have original packaging? Yes No Matrix Order (AQ) Number Matrix Invoice Number Matrix PO Number Customer PO Number Physical address where product can be picked up City State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Zip / Post Code If DOA (dead on arrival), do you want replacement of the same part # sent to you? Yes No Has a replacement order been placed for the customer? Yes No Comments or Questions Submit Processing RMANeed to make a return? We're sorry to hear you've had an issue with a product. We want to help you quickly resolve any issues with equipment you have received. Please complete the form at left. If you have a question, don't hesitate to contact us at 800-264-1550.