Time is fleeting – you can’t make more of it and you can’t get it back.
Your IT staff is at a premium, but the vast majority of their time can be wasted every week on basic network administration. Technology is a great solution to make your life easier, but how much time do you want your IT department spending on these types of tasks?
Here are three solutions to help your staff regain control of their time:
#1 Remote Network Management & Monitoring
Your servers, network, backups and phone systems are necessary tools, and they require constant management to run properly. Those man-hours have to come from somewhere, and chances are it’s someone on your IT staff who could be better utilized to help your business progress.
Remote network management & monitoring of your technology makes sure your servers run properly, your network is steady, and your phones keep ringing. Plus, you get Network Operation Center (NOC) experts monitoring your technology, so little problems are eliminated before they become big problems.
#2 Help Desk & Day 2 Support
IT is changing. Do more with less is the mantra, but how do you pull that off when your IT is managing minor problems instead of providing the analysis you need? They’re overworked, overburdened and out of time.
Take advantage of Help Desk. Printer isn’t working? Help Desk’s got it. Operating system failed? Help Desk’s got it. SharePoint, OneDrive, O365 and Office can all be addressed with Help Desk. We can collaborate with your team, remote into your system or be onsite to provide the assistance you need with our Day 2 support. Just submit a ticket and get a quick fix.
#3 Staff Augmentation
Your IT staff has plenty of things they’re good at. But what happens when you really need that extra support? You’ve seen them spend hours, days or weeks trying to fix a problem, and you’ve paid for the time they spent figuring out a solution.
Call in the cavalry with Staff Augmentation. Expert help on every conceivable issue is just a phone call away, and we can help get the job done faster, more efficiently, and without wasted effort.
Get Help Today
If you are trying to manage your organization’s IT on your own, you are in danger of losing the most precious thing you have: your time. Get the help you need, and keep your focus on what matters – your business.
Call Matrix Integration at 800-264-1550 or click the contact button for your free consultation.
Matrix Integration specializes in information technology solutions for businesses including IT consulting, communications, networking, implementation, wireless, data centers, staff augmentation, managed services, remote monitoring, and disaster recovery.
Click here for your free consultation.