Co-Managed IT

Your IT crystal ball

Even the best IT teams face unexpected challenges, skill gaps, and time constraints. With Co-Managed IT, your Matrix team becomes an extension of your own—filling in the gaps, tackling complex issues, and providing strategic guidance. We work alongside you to anticipate risks, optimize operations, and ensure your IT environment stays ahead of the curve. Let’s take IT further, together.

Get Started
A man with the Matrix Aura around him, makes a presentation from his laptop.
Two colleagues collaborating at a computer, analyzing what’s on-screen.

Do you struggle with these IT problems?

  • I don’t want fully managed IT, but I need to offload certain tasks

  • I need more time and resources to manage my IT effectively

  • I need less noise and more strategic guidance for my IT operations

  • I need a better understanding of my IT needs and how to address them

  • I need technical expertise that I don’t have on my team

You don’t have to go it alone. With Matrix on your side, you can free up your time and energy to do more of your best work. Let’s talk more about your specific needs.

Contact Us

What you get with Co-Managed IT

With Co-Managed IT, your Matrix team helps you tackle those lingering to-dos—without overloading your internal staff. We provide the extra hands, expertise, and strategic focus needed to clear your backlog and drive progress where it matters most.
A woman inspecting IT datacenter hardware, scrolling her laptop for information.
 Proactive Support

Experts who look ahead for you

If you don’t need fully or co-managed IT services but still want experts to look around corners for you and tackle issues before they become problems, our co-managed Proactive Support was made for you.

Learn More
Contact Us

No matter what you need, let’s start with a conversation

Whether you need a very specific question answered or just want to know more about what we could accomplish together, your Matrix team is ready to dive right into your systems, your goals, and your biggest pain points. Let’s start by putting it all out there on the table. 

Serving Indiana, Kentucky, and surrounding areas

Talk to our team: +1 (800) 264-1550

our process

Matrix Action Plan (MAP)

How do we guide you to your best decisions?
It starts with outlining your MAP.
  • A man reclining in a white chair, facing a wall of ideas on notecards.
    Define Your Destination

    These are your short-term and long-term goals, what you’re hoping to achieve in your organization and in your daily life at work.

  • Two colleagues talk in the office, collaborating on a solution.
    Choose the Best Path

    We outline your options, the pros and cons, and our recommendations, and work with you to choose what’s best.

  • A man sitting at his desk, checking his phone with a smile.
    Report and Adjust Along the Way

    You never have to wonder how it’s going; you’ll get frequent reports on progress and proactive recommendations for what to do next.

  • Matrix-MAP-4-ReachYourDestination
    Reach Your Destination

    Together, we’ll help you expand your business, secure your data, and achieve a new level of IT maturity in your org.

  • Colleagues collaborate at a workstation, one taking handwritten notes, one using their keyboard.
    Set Your Sights on the Next Destination

    Once you reach the top of one peak, you can better see the others in your path; there’s always more room to grow.

 why matrix

A difference that you can feel, and we can prove
97.1
%

Support Services
Satisfaction

95
%

Project Implementation
Satisfaction

68.1

Client NPS (World Class)

Hear it right from customers like you
"The decision to go with proactive support has made a big impact on our company. It freed up our IT team to take care of more major projects and day-to-day support."
Midwestern Information Systems company
See More
“Matrix’s ability to dissect the project planning process, apply it to our environment, guide the project management process and shape team collaboration was done in a very professional and effective manner. The bond and trust that you have established with the team was nothing like I have seen before and I am very glad to have the legacy of what you have established to carry our existing and new projects forward to completion.”
David Evangelista, Director of IT, Abound Federal Credit Union
See More
“As technology evolves, it is difficult for Spalding University to add new full-time positions or retrain employees. With Matrix Integration as a part of our team, we have access to expertise in a number of areas, and that keeps us on the cutting edge.”
Ezra Krumhansl, CIO, Spalding University
See More

K-12 Education Resource

In the fast-paced world of K-12 education, school IT administrators often face unexpected issues like network outages and system failures, disrupting learning and classroom activities. This whitepaper highlights proactive IT management approaches designed to prevent problems before they occur, focusing on areas such as account management, hardware/software maintenance, lifecycle planning, and security preparedness.

Download
Matrix Calming IT Chaos Whitepaper (K12)

Manufacturing Organization Resource

In manufacturing organizations, IT administrators often face disruptions such as network outages or system failures that can halt production and affect overall efficiency. This whitepaper explores proactive IT management practices that focus on preventing issues before they impact operations, with a focus on account management, hardware and software maintenance, lifecycle planning, and security preparedness.

Download
_Matrix Calming IT Chaos Whitepaper (Manufacturing)

Commercial Organization Resource

IT administrators in commercial organizations often react to disruptions that impact performance. This whitepaper explores proactive IT management strategies focused on preventing issues, including account management, hardware/software maintenance, lifecycle planning, and security preparedness

Download
_Matrix Calming IT Chaos Whitepaper (Commercial)

You might also be interested in
Contact Us
Click To Close